Getting employee feedback is a great tool for managers to use, but how can you, as a manager, give good feedback?
Managers who master the art of giving employee feedback in a constructive way not only improve their employee’s workplace experience but also increase their employees’ professional and personal satisfaction.
To help you out, here are our best tips on how to give feedback to employees in the workplace. Read on!
Use “I” Statements
When giving feedback, it’s important to use “I” statements. This means that you should focus on your own observations and experiences, rather than making assumptions or judgments about the employee’s behavior.
For example, instead of saying “You’re always late for meetings,” you could say “I’ve noticed that you’re usually the last to arrive at our team meetings.”
It will help your employees feel respected and appreciated, and they’ll be more likely to listen to and act on your feedback.
Seek First to Understand
This means that you should take the time to understand the situation and the perspective of the employee before giving feedback. This will help you to give feedback that is relevant and helpful to the employee.
It is also important to be clear and concise when giving feedback. This will help the employee to understand what you are trying to say and make any necessary changes.
When critiquing an employee’s work, it is important to be constructive. This means avoiding personally attacking the employee or putting them on the defensive.
Instead, focus on the work itself and what can be improved. Start by stating what you observed and then give your specific feedback.
For example, “I noticed that you didn’t make eye contact with the customer when you were taking their order. Next time, it would be better to make eye contact so that the customer feels like you’re engaged in the conversation.”
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Avoid Delivering Vague Criticism
When giving feedback to employees, avoid delivering criticism that is vague. Instead, be specific about what the employee did or did not do that needs to be improved.
This will help the employee to understand what they need to work on, and how they can improve their performance. Also, avoid using general phrases such as “you need to do better” or “you’re not meeting expectations.”
Be Aware of Your Tone
The tone you use can either inspire positive change or foster negative feelings. If your tone is negative, it can make employees feel defensive and less likely to listen to your feedback.
On the other hand, if your tone is positive, it can make employees feel appreciated and more open to hearing your suggestions. Aim to use a calm and constructive tone.
This will help create a productive dialogue and ensure that your feedback is received in the way you intended.
Learn How to Give Feedback to Employees Today
When it comes to how to give feedback to employees, always remember to be clear, concise, and specific. Avoid general comments, or making assumptions about someone’s understanding.
When possible, give feedback in person, and be sure to listen to feedback that employees provide in return. Always make sure to give feedback in a way that is respectful and professional.
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